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‎11-06-2017 12:41 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

SMART CHECK: PASSED, Short DST: Failed, Long DST: Failed. Failure ID: RLPQQ1-7238RM-QFPKOK-6OUJ03, Product ID: C2M18UA#ABA

 

Laptop is very very slow in booting and opening programs. Once open they run fine. Are there possible soulutions besides replacing teh hard drive?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-07-2017 04:17 AM

HP Recommended

Hi

 

I agree with the above.

 

Backup and have an OS available to install.

 

SELECT SECURE/LEGACY BOOT AS REQUIRED, & CHANGE THE BOOT SEQUENCE ALSO AS NEEDED.

Note the XCOPY option, but dont wait that long until it fails, make a install media now.

 

HP Recovery Media Creation.png

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2 REPLIES 2

‎11-06-2017 01:01 PM

HP Recommended
@KRicks wrote:

SMART CHECK: PASSED, Short DST: Failed, Long DST: Failed. Failure ID: RLPQQ1-7238RM-QFPKOK-6OUJ03, Product ID: C2M18UA#ABA

 

Laptop is very very slow in booting and opening programs. Once open they run fine. Are there possible soulutions besides replacing teh hard drive?

 

 

 

Hi,

Failure id means your hard drive is failing and will die soon. Your only option is to back up your files as soon as possible.

Regards,

ichi

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


Was this reply helpful? Yes No

‎11-07-2017 04:17 AM

HP Recommended

Hi

 

I agree with the above.

 

Backup and have an OS available to install.

 

SELECT SECURE/LEGACY BOOT AS REQUIRED, & CHANGE THE BOOT SEQUENCE ALSO AS NEEDED.

Note the XCOPY option, but dont wait that long until it fails, make a install media now.

 

HP Recovery Media Creation.png

Was this reply helpful? Yes No
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