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‎01-27-2019 02:54 AM

HP Recommended
Product: dv7-7386ez
Operating System: Microsoft Windows 7 (64-bit)

I just want to be sure I have to replace the HDD and that nothing else can be done (software fix?)

System Extensive Test (f2) Failed with

FAILURE ID: plgawx-6hl9gt-qfpjw1-60xs03

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2019 03:53 AM

HP Recommended

Hi

Hard Disk 1 Quick Test Failure    and I believe a replacement is the answer for your...  

HP ENVY dv7-7386ez Notebook PC

https://support.hp.com/us-en/product/hp-envy-dv7-7300-notebook-pc-series/5330546/model/5361198/manua...

 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering fro...0.22MB
 HP ENVY dv7 Notebook PC Maintenance and Service Guide6.94MB

 

W7 Boot Mgr.pngW7 and W10 Repair.png

 

If in doubt please ask.

View solution in original post

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3 REPLIES 3

‎01-27-2019 03:53 AM

HP Recommended

Hi

Hard Disk 1 Quick Test Failure    and I believe a replacement is the answer for your...  

HP ENVY dv7-7386ez Notebook PC

https://support.hp.com/us-en/product/hp-envy-dv7-7300-notebook-pc-series/5330546/model/5361198/manua...

 HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering fro...0.22MB
 HP ENVY dv7 Notebook PC Maintenance and Service Guide6.94MB

 

W7 Boot Mgr.pngW7 and W10 Repair.png

 

If in doubt please ask.

Was this reply helpful? Yes No

‎01-31-2019 11:14 AM

HP Recommended

Any chance I can replace with a SDD ? 

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‎01-31-2019 12:36 PM

HP Recommended

Prego.

 

SSD yes, but I cannot describe the method.

Was this reply helpful? Yes No
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