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‎11-10-2019 06:54 AM

HP Recommended
Product: Hp 15 notebook r007tx
Operating System: Microsoft Windows 8.1 (64-bit)

When im running the hard disk test in Uefi it is getting failed and showing me 76N9RS-XD7V7G-61CN03 this error what is it and how to solve this plese help

3 REPLIES 3

‎11-10-2019 07:02 AM

HP Recommended

Hi:

 

With that error code, you will have to replace the hard drive and reinstall the operating system.

 

Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04409502

 

Since your notebook originally came with FreeDOS, hopefully you have a way to reinstall W8.1.

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‎11-22-2019 02:39 AM

HP Recommended

Where can i buy the new harddisk and which one will run in my laptop 

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‎11-22-2019 06:53 AM

HP Recommended

Any 2.5" x 7.0 mm hard drive will work.

 

I would buy one on Amazon that has good reviews and works within your budget.

 

You may want to consider purchasing a better performing, normally more durable solid state drive (SSD).

 

This one for example offers a decent amount of storage, a good price and great performance.

 

https://www.amazon.com/SanDisk-Ultra-NAND-500GB-Internal/dp/B072R78B6Q/ref=sr_1_3?hvadid=78546413739...

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