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Bwhitinger
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Solved!

Hard drive error codes

HP Recommended
Laptop
Microsoft Windows 10 (64-bit)

On boot run HP PC Hardware Diagnostic UEFI.  Get code RPH05C-7AVAJM-MFPV6K-619B04 for Product ID J9M23UA#ABA.  What is meaning, can a repair work or need new drive.

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Paul_Tikkanen
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HP Recommended

Hi:

 

For some reason the failure code checksum failed and I tried letter O's and zeros to no avail.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
RPH05C-7AVAJM-MFPV6K-619B04Failed 1/1/01   

 

If you can't boot into Windows, then you will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c04763947.pdf

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

 

After you replace the drive, you can use the Microsoft media creation tool to create bootable installation media to reinstall W10.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page...

 

HP 15-f010dx Notebook PC (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

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