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‎11-05-2020 08:52 AM - last edited on ‎11-05-2020 08:56 AM by Retired

HP Recommended
Product: [Personal Information Removed]
Operating System: Microsoft Windows XP

Hard drive short dst failure

1 REPLY 1

‎11-05-2020 08:57 AM

HP Recommended

Hi:

 

Below is the failure code report generated by the code you posted, minus your PC's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
PSLE71-903A9N-MFPUQK-60UK03OKXXXXXXXXXX11/5/20303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive, and reinstall the operating system.

 

Below is the link to the service manual for your notebook, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04763999

 

After you replace the drive, you can reinstall W10 for free by making bootable installation media using the media creation tool from the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-f300-notebook-pc-series-touch/8961458/model/1...

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