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‎10-20-2021 02:57 PM

HP Recommended
Product: Pavillion x360
Operating System: Microsoft Windows 10 (64-bit)

I ran the hardware diagnostics which said it failed and gave this failure id:  PLN4W1-8H1AR5-GXGK6K-60WM03

i went to the site for diagnostics; entered that id and it came back as invalid id. I checked it 5 times. Why is it invalid

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