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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎08-10-2025 11:02 AM

HP Recommended

Have a failure id: RU1KX0-7R1CNW-MFPWLK-C08Q03. I have an automatic repair loop, can't access or start the laptop. Please help

4 REPLIES 4

‎08-10-2025 11:20 AM - edited ‎08-10-2025 11:21 AM

HP Recommended

@Ed861,

 

Welcome to our HP Community forum!

 

Please provide your laptop's model and model SKU (looks something like this: B0D49ZT#ABM).

 

Kind Regards,

 

NonSequitur777


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‎08-10-2025 11:31 AM

HP Recommended

L9L75LA#ABM

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‎08-10-2025 11:36 AM

HP Recommended

I removed the battery but now I have another error hard drive 1 - Primary HDD Bay

 

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‎08-10-2025 11:49 AM

HP Recommended

@Ed861,

 

Sorry, when I entered the data you provided in this link: https://support.hp.com/mx-es/contact/diag, it says: "Introduzca un número de producto válido."

 

Clearly your laptop has one or more issues, and if your laptop is still under warranty (check your warranty status here), reach out to HP Support Mexico: https://support.hp.com/mx-es.

 

Another option is to take your laptop to a local laptop repair/service shop and have them take a look at it.

 

Kind Regards,

 

NonSequitur777


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