Help with administrator password/power on password

[Ragingwolf]

I had my laptop for a year now and it was slowing down so i decides to reset it and now it is locked onto the blue screen saying "enter administrator password or power on password". I pressed enter 3 times and the code (i 71723528). I used that code generator and entered the code but it did not work at all. I removed the back cover and tried look for the cmos battery but could not find it anywhere!! I took apart everything too.

 

I removed the battery and left it out over night and when i turned it on it said something about cmos battery and a code (502) and press enter but then t goes back onto the blue screen

 

. I tried absouletly everything and now im stuck. Anyone had any issues like this? If i call HP will they be able to help me? I still have 2 months warranty. Please someone help

[Lil_Boy_Blue]

Hi
T & C's prohibit giving out "password help".

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

If you would like help resetting the password on your product, please Contact HP support in your region.
https://www8.hp.com/us/en/contact-hp/ww-contact-us.html