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‎01-03-2022 10:29 AM

HP Recommended
Product: Example: Pavilion 13-a317cl
Operating System: Microsoft Windows 10 (64-bit)

Failure id lookup 

Category:
1 person had the same question
1 REPLY 1

‎01-03-2022 10:54 AM

HP Recommended

Hi:

 

If you post the 24 character code, I will provide the failure report, minus your PC's serial number.

 

Bear in mind the failure ID report will not provide very useful information.

 

Most of the code somehow comes up with your PC's serial number.


HP does not make the report generator public because the report generates the serial number of the PC.

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