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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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How to Reset Password of Power-on Authentication / Reset Factory Settings?
I dont know what happened but when i turned it on it was just like that:
What I have tried:
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I've put any password i would consider, and put my fingerprint but entering wrong password 3 times. No pass code was shown afterwards. Just "System Locked" message and then I needed to restart. I
- Pressed "Esc" button repeatedly before the Power-On Authentication screen. The text "Entering Setup Menu" showed up in the bottom left screen, but it still went to the Power-On Authentication anyway.
What can I do to access and then clean up the laptop?
I'm okay with having the disk erased and getting a new Windows license, if needed.
I don't have anything else other than the laptop, what can I do? If someone knows pls tell me..
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