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Justin3714
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How to fix This

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HP Stream Laptop Pc 14-ax020nr

K so i was reseting my Laptop and it failed than it want in this loop it keep saying HP

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WAWood
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@Justin3714 

You should have come here and asked about this before you did this -- as the Stream models can not perform a built-in reset since their 32GB "drive" does not have nearly enough free space to complete successfully.

 

To do the reset, you have to use external media.

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

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