How to get SMC.bin file

[AbdullahArain]

Product: zbook 15uG2

Hi.

I just bought an zbook 15uG2  

I need to access the BIOS setup for  turned on hardware assisted virtualization

but it is password protected and I don't have the password.

I am  windows phone App developer

The Windows Phone Emulator Couldn't start because the hypervisor isn't running .

The likely cause is that  hardware-assisted virtualization isn't turned on.

So I know I need the SMC.bin but I don't know how to get it from the support.

[REO51ST]

@AbdullahArain

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC/BIOS battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

REO