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‎11-03-2018 07:46 AM

HP Recommended
Product: EliteBook 2570p
Operating System: Microsoft Windows 7 (64-bit)

I bought a used laptop. then I want to open the bios. but there is a password. I want to reset the bios password. How do I reset the bios password?

1 person had the same question
1 REPLY 1

‎11-03-2018 07:50 AM

HP Recommended

@LemonWater

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC/BIOS battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

 

REO

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