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HP Recommended
HP Elitebook 840 G1
Microsoft Windows 10 (64-bit)

Helo Guys,

I have problem with my laptop HP Elitebook 840 G1 SN: CNU434B3QK. I locked bios and forget password. Can anybody help me.

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

At the password screen, hit enter 3 times. 

 

If you receive a 8 digit 'halt code', post back with this code.

 

If you don't receive a halt code, you will have to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

10 REPLIES 10
HP Recommended

Hi,

 

At the password screen, hit enter 3 times. 

 

If you receive a 8 digit 'halt code', post back with this code.

 

If you don't receive a halt code, you will have to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Hi,
 
Thank you for reply.
I don't receive 8 digit 'halt code' I receive on-screen keyboard.
Can you give me a email address that I can contact hp business for SMC.bin file.
 
Regards,
 
HP Recommended

Hi,

 

You're welcome :generic:

 

You can contact HP Business Support in your country via

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

or

 

https://support.hp.com/us-en/contact-hp

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Hi have issue with bios password. Getting system disabled and 67982191
HP Recommended

@Paulfollon

 

Enter  78680117

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Thanks
HP Recommended

You're welcome :generic:

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Forgot password ;(


@DavidPK wrote:

You're welcome :generic:


Hi i have same issue,,i forgot pads for bios,,after 3times try I have shown on screen System SN:5CD6443D4Q,can you help me asap thanks...:)

@DavidPK wrote:
HP Recommended

Helo Guys,

I have problem with my laptop HP Elitebook 840 G1  I locked bios and forget password. Can anybody help me.

Thanks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.