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HP Recommended
Hp probook 450 g2
Microsoft Windows 10 (64-bit)
Hi experts,
I recently switched on my older hp device:hp probook 450 g2, and I tried getting into bios setup but it prompted for a bios adminustrator password. I dont remember putting any password on it and so I trued different methods to remove the bios password to no avail. I even disassembled my laptop to remove the cmos battery and tried booting to bios, still it prompted for a password. And no,it does not give me a code after trying to inout a password 3 times. It just says system locked and to press the power button for a restart.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
I've contacted hp tech support. Really hope they reply in time.
Thank you for your answer!
HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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