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HP Recommended
HP Probook 6570b
Microsoft Windows 10 (64-bit)
I recently got this HP Probook and it seems that the default configuration settings for the bios already has a password on it. I took out the CMOS battery (and the regular battery) and it said the bios was reset when i booted it up; however, whenever I tried to access the bios again, it asked again for an admin password (which I do not have nor can acquire). Any help on this would be amazing thank you!
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Kristian432 

Removing the CMOS battery does nothing to reset any BIOS password, so that was a waste of time.


If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

@Kristian432 

Removing the CMOS battery does nothing to reset any BIOS password, so that was a waste of time.


If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
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