cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Kristian432
New member
2 0 0 0
Message 1 of 2
401
Flag Post

Solved!

Hp Probook 6570b needs bios reset

HP Recommended
HP Probook 6570b
Microsoft Windows 10 (64-bit)
I recently got this HP Probook and it seems that the default configuration settings for the bios already has a password on it. I took out the CMOS battery (and the regular battery) and it said the bios was reset when i booted it up; however, whenever I tried to access the bios again, it asked again for an admin password (which I do not have nor can acquire). Any help on this would be amazing thank you!
1 ACCEPTED SOLUTION

Accepted Solutions
WAWood
Level 16
Level 16
34,852 24,531 3,148 7,861
Message 2 of 2
Flag Post
HP Recommended

@Kristian432 

Removing the CMOS battery does nothing to reset any BIOS password, so that was a waste of time.


If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,148 7,861
Message 2 of 2
Flag Post
HP Recommended

@Kristian432 

Removing the CMOS battery does nothing to reset any BIOS password, so that was a waste of time.


If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation