Hp Spectre Folio black screen and capslock LEB blinks

[Ramesh_1992]

My laptop is working fine without any issues and long time back it just asked for the upgrade to windows 10 OS, but I didn't do that. Unfortunately after few days, whenever I turn on my laptop, it is showing only black screen and caps lock led is blinking. I tried all the hp support documents to resolve the issue and there is no luck. I need some one to help me as I need badly of my laptop back in working condition. Thank you.

[ub6424]

Hello @Ramesh_1992 

Please take a look at this very useful youtube video to reflash your bios:

https://www.youtube.com/watch?v=5LLPhdymPeo&ab_channel=thecollegepicker

=> Take time and test it, please.

Please report your results.

best regards

---

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[Ramesh_1992]

Hi,

I have tried the same method posted in the video and still there is no luck. 

Also I have tried using the Windows key + V and then power on button for some seconds by releasing the power button alone as similar to the Windows key + B and also B button and then power on button for some seconds and then by releasing the power button. 

In all these three ways of performing, still the outcome is black screen and capslock LED blinks. Can you please help me how to sort this out. Thank you.

Note:

Caps lock blinks for 5 times slowly and 3 times faster and repeats the same.

[ub6424]

Hello @Ramesh_1992 

does your notebook has still HP waranty ?

Please report your results.

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

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[Ramesh_1992]

Hi,

My Warranty got expired.  Is there a way to fix this issue as I need the laptop badly. Thank you.

[ub6424]

Hello @Ramesh_1992 

In the current situation, I don't see any hope.

Conclusion and solution:

Remove the harddisk/ssd from your computer and buy another cheap used and ready installed notebook. Then connect your old harddisc/ssd with an sata-to-usb adapter to the new (used) notebook to get access to your (private) data.

This is the most reasonable and only solution I can offer you.

Please report your results.

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

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Thank you very much 

[Ramesh_1992]

Hi,

Do you know, whatever the quoted value under hp device recovery service program will be given to the me, if I approach it? Thank you.

[ub6424]

Hello @Ramesh_1992 

In which country do you live?

Please report your results.

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

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Thank you very much 

[Ramesh_1992]

Hi,

I live in USA.

[ub6424]

Hello @Ramesh_1992 

Get in touch with HP and tell them your problem (in detail), if they can repair your notebook.

https://support.hp.com/us-en

Please report your results.

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much