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Hp Spectre x2 won’t power on at all

HP Recommended
HP Spectre x2 model 12-a008nr
Microsoft Windows 10 (64-bit)

I purchased this detachable laptop in August. I’ve used it sparingly but usually a few times a week 

I haven’t used it in 5 weeks but today when I try to power it up while connected to the wall charger nothing happens. 

The only thing I see is the white light on the right side above the charge port will blink 2 times. If I hold the power button down the light blinks 2 times every 7 seconds or so. But nothing on the keyboard or screen. 

Move tried holding the power for 60 seconds as well as holding it in combination with the mute and volume buttons. 

Nothing seems to work. 

It has now been charging via the wall outlet for an hour now so even if the battery was completely drained it should have recovered by now. 

i don’t think it’s  my charger cord as I have multiples and none work or my wall outlet as no outlet I try works. 

Many suggestions???

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HP Recommended

 

@Zilmij Greetings!  The best way to resolve the issue, using the HP Guided Troubleshooter: CLICK HERE FOR STEP BY STEP GUIDE

(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

 

If the above doesn't help or the steps are insufficient, check the below steps:

Let's start with a hard reset of your notebook computer before you try any other troubleshooting ste...

 

Reasons for a hard reset

A hard reset has the following effects:

  • Clears the memory.

  • Reestablishes the connection between the BIOS and the hardware

The following conditions can be helped by the hard reset:

  • Windows stop responding.

  • The display suddenly goes blank.

  • The computer does not wake from sleep or hibernate modes.

  • Software applications freeze or fail to respond.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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