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HP Recommended
Envy 15-u011dx x360
Microsoft Windows 10 (64-bit)

My hp envy x360 u011dx won’t turn on. I hadn’t used it for a few days maybe 3-5 days to be exact and as of today it won’t turn but the battery is charging and power button light blinks once after ten seconds 

1 REPLY 1
HP Recommended

@Iminey

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

This is a Hardware issue. Please contact HP Support in your region for Service Options


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.