Hp notebook will not turn completely on.

[Mamawildrose]

When I turn on my notebook the power light does not come on but the screen lights up but nothing ever appears. I did the bios update pushing windows key and b at start but after the update still nothing. I'm super tired this laptop is only 2yrs old max. Please help me.

[Lil_Boy_Blue]

Hi

The timing and sequence are critical for key presses before/during power on.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

AND/OR - Windows Logo key + Ctrl + Shift + B
(This key sequence actually restarts you graphics drive(W10 only).)

AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.

https://support.hp.com/us-en/document/c02693833

• Turn off the computer, and then connect the power cord.
• Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
• Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
  The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
  
  • If the HP BIOS Update screen does not display, repeat the previous steps but press the...
  • Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
  • If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

[Mamawildrose]

I am at the bios recovery and it still has no power light and I can tell the screen is on but nothing yet. I'm waiting patiently.

[Mamawildrose]

I did all that and I hear a fan running inside of it still no power light and I can tell the screen is on but nothing is on it. I know it works because all the bios update stuf came up on it. Do I just need to wait longer?

[Lil_Boy_Blue]

ERRRRRrrrrrrr

---

@Mamawildrose wrote:

 I can tell the screen is on but nothing is on it. I know it works because all the bios update stuf came up on it.

---

No idea.

[Mamawildrose]

Thanks for trying I'm exhausted. 

[Lil_Boy_Blue]

Prego.