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‎01-28-2023 11:11 PM

HP Recommended
Product: OMEN Laptop - 15-en0023dx

I recently got some Ram upgrades for my HP gaming laptop. Going from the native 16gb to  2x32gb 3200mhz ddr4 sodimm G skill Ripjaws. I found out on another forum people having similar issues when adapting the 64gb modules, display won't respond, goes to a black screen.  I'm currently on Bios F16, the latest bios shown on the HP website is Bios F18. I can't seem to update to F18 through HP Support Assistant or directly downloading and installing the Bios Driver (already turned off core isolation). What can I do to force this bios update?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2023 10:22 PM

HP Recommended

I found the solution.

Before achieving 64gb ram (2x32GB 3200mhz G Skill Ripjaws) to work on my machine I tried booting Bios F18 from a Flsh Drive countless of times and did not get it to work. I also tried to roll back to Bios F13 which worked for a bit but then HP automatically went back to the horrible Bios F16. 
I finally went all out and did a Windows roll back with a Windows 10 clean install. (Not going to use Windows 11 for now until it's more stable for older machines and brings full driver support).

On Windows 10, I downloaded the latest Bios firmware from the official HP website (Currently F.18 Rev.A) then created a folder on my desktop where I installed the driver and then the HP Bios screen appeard and completed the installation. 

Hope this helps someone else.

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4 REPLIES 4

‎01-29-2023 09:12 PM

HP Recommended

@E00100 

 

Please use the following solution

 

        https://h30434.www3.hp.com/t5/Gaming-Notebooks/Upgrading-RAM-on-OMEN-Laptop-15-en0023dx-w-Team-Elite...

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎01-29-2023 10:29 PM

HP Recommended

Thanks for your message. I checked the link and your solution doesn’t really help me as I’m trying to upgrade to 64gb Ram not 32gb Ram… I know lots of HP Omen 15 users have achieve full functionality. Just not on Bios F16. I’m currently on Win 11. Seeing my options I either downgrade my OS to Win 10 then update to Bios F18 and get functionality for 64gb Ram or sell my 64gb of Ram and get 32gb Ram only instead (which won’t cover my rendering/editing needs) or give up on HP, sell my laptop and never buy HP products ever again. 

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‎01-30-2023 11:34 AM

HP Recommended

@E00100 

 

My HP Omen machine (older) has 32GB Samsung pre-built, it is an HP 15 dc0071tx machine

 

Regards.

 

          

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-31-2023 10:22 PM

HP Recommended

I found the solution.

Before achieving 64gb ram (2x32GB 3200mhz G Skill Ripjaws) to work on my machine I tried booting Bios F18 from a Flsh Drive countless of times and did not get it to work. I also tried to roll back to Bios F13 which worked for a bit but then HP automatically went back to the horrible Bios F16. 
I finally went all out and did a Windows roll back with a Windows 10 clean install. (Not going to use Windows 11 for now until it's more stable for older machines and brings full driver support).

On Windows 10, I downloaded the latest Bios firmware from the official HP website (Currently F.18 Rev.A) then created a folder on my desktop where I installed the driver and then the HP Bios screen appeard and completed the installation. 

Hope this helps someone else.

1 person found this reply helpful
Was this reply helpful? Yes No
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