• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-07-2023 01:20 PM

HP Recommended
Product: HP Spectre x360 Convertible Laptop PC 13-aw2000 (8UY97AV)
Operating System: Microsoft Windows 11

I WANT TO INSTALL NEW WINDOWS IN MY LAPTOP BUT I CANNOT BOOT FROM USB . MY C DRIVE IS FULL I CANNOT EMPTY ENOUGH TO MAKE SPACE TO INSTALL WINDOWS ONLINE . SO I HAVE TO DO IT THROUGH USB .I HAVE TRIED TO DISABLE SECURE BOOT BUT STILL I CANNOT SEE MY USB OPTION WHEN I PRESS F9.

Category:
1 REPLY 1

‎05-10-2023 07:49 PM

HP Recommended

Hi @zain0071,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

There could be several reasons why your HP Spectre X360 Convertible laptop PC cannot boot from your USB drive. Here are some steps you can try to resolve the issue.

 

  • Check your BIOS settings: Make sure that your laptop is configured to boot from a USB device. You can do this by accessing your BIOS settings during startup. To access BIOS settings, restart your laptop and press the F10 key repeatedly until the BIOS setup screen appears. Then, go to the Boot tab and make sure that USB is at the top of the boot order list.
  • Verify your USB is bootable: Ensure that your USB drive is bootable by trying to boot from it on another computer. If it is not bootable, you can create a bootable USB drive by using a tool such as Rufus or UNetbootin.
  • Try a different USB port: Sometimes, the USB port you are using may not be working properly. Try using a different USB port on your laptop to see if that resolves the issue.
  • Check the USB drive format: Ensure that your USB drive is formatted correctly to be bootable. The recommended file system format for bootable USB drives is FAT32.
  • Check the USB drive compatibility: Ensure that your USB drive is compatible with your laptop. Some USB drives may not be compatible with certain laptops.
  • Update BIOS: Check for the latest BIOS update for your laptop on the HP website and update it if available.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.