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Locked

‎08-06-2019 04:07 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I can't log into my HP Stream 11. I just got it and it froze so I turned it off but when I turned it back on it said my pin was unavailable due to a security change on the device. Is this issue caused by the computer or by Windows?

1 REPLY 1

‎08-08-2019 04:14 PM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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