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‎01-12-2019 09:22 AM

HP Recommended
Product: Elitebook 8570p
Operating System: Microsoft Windows 10 (64-bit)

Hey!  Fed years ago I bought an Elitebook 8570p notebook from second hand. Since this day I dont want to access the BIOS. But now, I must access to.. But the BIOS asking me to enter password.

Pls help me to I can enter to BIOS! 

Tamás 

1 REPLY 1

‎01-12-2019 09:58 AM

HP Recommended

Welcome to the HP Support Community @johndoe83

 

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

When talking to the HP rep ask them to escalate your service request.

 

Just to note:

 

Do not try removing the RTC battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC  will cause it to fail.

 

REO

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