I forgot my password to my HP laptop, and i dont have a password disk .

[Capree]

can you help me please I forgot the password to my HP laptop, I don't have a disk or anything and If I wanted to reset it it would say I don't have any storage I am currently on my sam sung laptop so yea..

[VikramTheGreat]

Hi @Capree,
 

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Hello, and thank you for reaching out to HP Support. We're here to help you regain access to your HP laptop. Since you've forgotten your password and don’t have a reset disk, let’s explore a few options based on the version of Windows your HP laptop is running.

Option 1: If You're Using a Microsoft Account (Windows 10/11)

Most Windows laptops now use a Microsoft account to sign in. If that's the case:

1. Go to Recover your account on your Samsung laptop.
2. Follow the steps to reset your Microsoft account password.
3. Once reset, return to your HP laptop and log in using the new password.

Option 2: If You're Using a Local Account (No Microsoft Account)

If your HP laptop uses a local account (no email used for login), and you don’t have a password reset disk, your options are limited without recovery tools.

Try this:

1. Restart your HP laptop and on the sign-in screen, hold Shift and click Restart.
2. This will boot into Windows Recovery Environment.
3. Select Troubleshoot > Reset this PC.
4. Choose Keep my files (if you want to keep your data) or Remove everything.
5. Follow the on-screen instructions.

Please use the link shared below for more help on Password reset: HP PCs - Change or reset the computer password in Windows 10 | HP® Support

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support