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Locked

‎06-15-2022 08:01 PM

HP Recommended
Product: HP Pavilion - 15-cs3073cl
Operating System: Microsoft Windows 10 (64-bit)

My laptop I updated to Windows 11 and now my laptop said locking and shut down on me. I can’t get into it at all.

1 REPLY 1

‎06-15-2022 08:24 PM

HP Recommended

@Forte1,

 

Welcome to our HP User Forum!

 

According to https://support.hp.com/us-en/document/c06447667, your laptop is certainly compatible to run Windows 11, if only it came with a 10th gen Intel processor.

 

Why don't you try this easy-to-follow YouTube tutorial, and see if it can fix your issue: How to Fix - HP Laptop Won't Turn On / Freezes Or Shuts Off at Start Up / No Power Repair - YouTube.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


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