Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-05-2019 07:50 PM

HP Recommended
Product: Hp ProBook 640 G1
Operating System: Other

Hi, I recently acquired a hand me down ProBook 640 G1 laptop.  It has a bios admin password, and will not boot onto flash drives or network or any form of booting.  I can't get into the bios settings to remove the lock from it, and there is no possible way if contacting the original owner who might have the bios password key.

The serial number of the laptop is

5CG5260J73

 

Please let me know if there is any way to undo this bios setting.  It is important to me to have this a working laptop.

1 person had the same question
1 REPLY 1

‎09-05-2019 07:59 PM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.