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‎03-01-2024 08:32 PM

HP Recommended

I have failure I D Code on my laptop ,QAL739-85B702-MFPX6J-606B03

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1 REPLY 1

‎03-01-2024 09:46 PM

HP Recommended

@katherinerowe47 

 

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

 

For (original) Windows 10/11. please use Cloud Recovery tools


                   https://support.hp.com/us-en/document/ish_4511095-4511141-16


Regards.

BH
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