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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎10-11-2025 09:30 AM

HP Recommended

Apparently there was a unseated part causing there to be no power up and that got fixed but as soon as I received my laptop I opened it tried turning it on and it flashed and went dead. Again. I really don't know what to do anymore

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1 REPLY 1

‎10-14-2025 11:43 AM

HP Recommended

@07Angelina, Welcome to HP Support Community,

 

Thank you for posting your query.

 

I’m really sorry to hear that the issue has returned after the repair. I recommend contacting them again so they can review the repair details and assist you further.

Please also share your case ID with me via private message — this will help me check the records and ensure the concern is properly followed up.

 

I hope this helps.

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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