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‎03-19-2019 12:44 AM

HP Recommended
Product: HP Notebook - 15-ac052tx
Operating System: Microsoft Windows 10 (64-bit)

I changed my hdd hdd with a ssd, and after that my laptop is not turning on, just power led is turning and nothing on acreen, please help

1 REPLY 1

‎03-19-2019 01:45 AM

HP Recommended

Hi,

Have you made sure the flex cable is connected correctly? If you remove the SSD and boot the PC, does the HP Logo appear?

First, I would try disconnecting the drive, boot the PC and see if it goes to HP Logo or if you can enter BIOS. Also, try reseating the RAM.

You can also try performing a power reset:

https://support.hp.com/us-en/document/c01684768

 

Let me know,

David

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