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HP Pavilion Gaming - TG01-0023w
Microsoft Windows 11

So I was just messing around in ryzen and I click apply and it starts restarting and stuff so I’m waiting and waiting and waiting on and on. Until I tried turning it off then turning it back on, it did the same thing and so now I start stressing out looking up every possible thing and it turns on just no display and I know my display is working for sure so I go to the virtual assistance and she tells me all this stuff I follow the directions and yeah. I really don’t want to buy a whole new gaming pc. 

Please help me! 

1 REPLY 1
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Hi@CoinzY,

 

Welcome to the HP Support Community! I'd like to help!

 

I see you are experiencing issues with the HP Pavilion Gaming not booting to windows.  

 

The BIOS can be corrupted during normal operation from a failed BIOS upgrade, or damage from a virus.   

 

Recover the BIOS using a key press combination.

 

Turn off the computer. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds. Release the power button, but continue pressing the Windows + b keys.

 

The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed. You might hear a series of beeps (usually 8 beeps). Eventually, an HP BIOS Update screen is displayed and the BIOS update begins automatically.   

                                                   

NOTE: If the HP BIOS Update screen is not displayed, press and release the power button, and then immediately press the Windows + b keys at the same time, repeatedly, until the computer beeps or opens the HP BIOS Update screen.

 

After the BIOS is recovered, a Continue Startup button is displayed and a timer counts down. Click the Continue Startup button to restart the computer immediately, or wait for the computer to restart automatically when the timer reaches zero.

 

If issue still persist then run diagnostics to rule out other hard drive issues

  1. Start or restart the computer.
  2. Press F2 repeatedly during start up to enter the HP PC Hardware Diagnostics UEFI utility.
  3. Select Component Tests > Hard Drive > Quick Test.
  4. Click Run Once.

Once the test completes, results are displayed on the screen.

 

If the drive passes all tests, continue to restore a computer back to the factory default, which will isolate whether it’s a software or hardware issue. 

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

 

Click here for the HP Cloud Recovery Tool (Windows 10) link.

 

Hope this helps! Keep me posted. 

 

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Have a great day!

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