I updated my laptop with windows 11 version 24h2, and I'm unable to boot the PC

[TejasModokar]

Product Description: Victus by HP 15.6 inch Gaming Laptop 15-fb1000 (7Y8M8AV)

Product Number: 8R0L0PA

(Edited)

Case Subject: IND//ENG//Victus by HP 15.6 inch Gaming Laptop 15-fb1000 (7Y8M8AV)//Boot issue after Widows updates 24H2 Version

[Max3Aj]

Hi @TejasModokar, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry to hear you're experiencing boot issues with your Victus by HP 15.6-inch Gaming Laptop (model 15-fb1000) after updating to Windows 11 version 24H2. 

Potential Causes:

BIOS Compatibility: An outdated or corrupted BIOS can lead to boot problems after major OS updates.

Driver Conflicts: Incompatible or outdated drivers may cause system instability post-update.

Recommended Troubleshooting Steps:

Perform a Hard Reset:

• Disconnect all external devices.
• Press and hold the power button for about 15 seconds to discharge residual power.
• Reconnect the power adapter and try to boot the laptop.

Access BIOS Recovery:

• With the laptop off, press and hold the Windows key + B, then press the power button for 2-3 seconds.
• Release the power button but continue holding Windows + B until the BIOS recovery screen appears.
• Follow on-screen instructions to recover the BIOS.

Update BIOS via USB:

• On another computer, download the latest BIOS for your model from the HP Support Website.
• Create a BIOS recovery USB drive using HP's BIOS Update Utility.
• Insert the USB into your laptop, then use the Windows key + B method to initiate BIOS recovery.

Boot into Safe Mode:

• If possible, access the Advanced Startup Options by powering on and off the laptop three times.
• Navigate to Troubleshoot > Advanced options > Startup Settings > Restart.
• Press F4 to boot into Safe Mode.
• Once in Safe Mode, update drivers and uninstall any recently added software that might be causing conflicts.

Perform System Restore:

• If you have a restore point from before the update, use it to revert the system to a previous state.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support