I've been calling about my computer not booting up. I've been calling since March & it's not resol

[Nbrewer]

I've been calling since March with the same unresolved issue and due to covid, noone was answering. My warranty has expired in Aug and my laptop still hasn't been fixed. Is there a grace period given so I can get assistance?

[Riddle_Decipher]

@Nbrewer I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

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