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‎12-12-2018 02:11 AM

HP Recommended
Product: HP Notebook x2 - 10-p010nr
Operating System: Microsoft Windows 10 (32-bit)

Im getting Enter Admnin password or power on password

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-12-2018 04:00 PM

HP Recommended

@Teerock1201

 

For that model and (HEX) code you will need to contact HP in your region and they should be able to generate your Master code from your “SYSTEM DISABLED CODE”

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

I have also heard that some have had success removing the RTC/BIOS battery???

 

REO

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5 REPLIES 5

‎12-12-2018 05:16 AM

HP Recommended

Welcome to the HP Support Community @Teerock1201

 

When asked for the password just hit enter 3 times.

 

Post any code if you receive one???

 

REO

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‎12-12-2018 11:09 AM

HP Recommended

99986014

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‎12-12-2018 11:36 AM

HP Recommended

@Teerock1201

 

Reboot and enter   04517451   or   26684030

 

REO

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‎12-12-2018 03:56 PM

HP Recommended

Those didnt work, it gives a different code each time I reboot the last code is 85DD85B9. Thanks

                     

Was this reply helpful? Yes No

‎12-12-2018 04:00 PM

HP Recommended

@Teerock1201

 

For that model and (HEX) code you will need to contact HP in your region and they should be able to generate your Master code from your “SYSTEM DISABLED CODE”

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

I have also heard that some have had success removing the RTC/BIOS battery???

 

REO

Was this reply helpful? Yes No
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