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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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HP Pavilion gaming 15-dk0015la

Hola Buenas Tardes, un amigo tiene este modelo de computadoras pero se cargo su sistema operativo, cuando le pregunte me dijo que queria el sistema operativo original, y como soy muy detallista he estado buscando el disco de recuperacion original (Osea, una copia de la unidad de recuperacion para dejar la PC tal cual como salio de su caja, con todo el Software y ajustes que ustedes hicieron a la imagen de Windows 10, su modelo es de a finales de 2019, y no lo encuentro ni en Internet Archive, ustedes me podrian ofrecer la Imagen ISO original del sistema de la Notebook??

1 REPLY 1
HP Recommended

Hi:

 

You can use the HP cloud recovery tool to create a bootable USB recovery drive to return the drive to its 'out of the box' condition.

 

Here is an info link for how to use the software:

 

Equipos HP de uso personal - Uso de la herramienta de recuperación de HP en la nube en Windows 11 y ...

 

You can download the software from the Microsoft Store:

 

HP Cloud Recovery Tool - Free download and install on Windows | Microsoft Store

 

If you have to use the software on another PC to create the recovery drive, you will have to enter the notebook's 6QW87LA#ABM product number in the tool's search window in order to proceed.

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