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- HP Community
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- Notebook Boot and Lockup
- Re: Inaccessible Boot Device : Error code 0xc0000000f

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07-22-2020 02:51 PM
Cannot Boot into windows
Am receiving the blue screen with "Inaccessible Boot Device" Message and then error code 0xc000000f.
Tried to run the system diagnostics with all ok result. So the SSD is apparently ok, despite the "inaccessible" message.
Each time I try to boot it returns to the same blue screen, before any windows logo. Unable to boot to Safe Mode, tried all of the F8 startup settings. Can't access any other windows repair options. Tried hard reset and tried restoring BIOS settings to default; neither helped.
What else can I try?
07-25-2020 02:23 PM - edited 07-25-2020 02:25 PM
@Tedb44, Welcome to HP Support Community!
The "Your PC needs to be repaired 0xc000000f" error is directly related to your computer's Windows boot manager. When this happens, your Windows operating system won't able to read the booting configuration data and will inform you to repair your computer. And there are three major reasons behind this error code, which are:
· Reason 1. Boot Configuration Data is missing or damaged
The first and foremost reason is BCD is missing or corrupted, which can also be concluded from the statement on the error code screen. Boot sector virus, power outage, disk write errors and mistakes made while configuring BCD manually can result in BCD missing and corruption.
· Reason 2. System file is damaged
If your computer is turn off suddenly due to power failure while it is in the middle of upgrading Windows or writing important information to the boot sector, as a result, the system file could be corrupted and trigger this boot BCD 0xc00000f issue.
· Reason 3. Data cable is faulty
If you have used a same data cable for years, it might get deteriorated over the time. Then the faulty cable can cause read and write errors to affect the operating system loading process.
Use the recovery media to reinstall the OS.
Hope this helps! Keep me posted.
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TEJ1602
I am an HP Employee
07-27-2020 08:54 AM
Thanks for your reply.
I understand the reasons but how can i solve this please?
It is disappointing to experience this as the laptop is only one and half years old now (and wasn't cheap).
It is also hindering my ability to work from home.
07-28-2020 08:07 AM
I'd suggest you try cloud recovery. Here is the document HP Consumer PCs - Using the HP Cloud Recovery Tool that can help you with the steps.
Keep me posted.
TEJ1602
I am an HP Employee