Incomplete shutdown from Windows

[hitechseeker]

This Notebook is unable to completely shutdown from Windows. The screen goes blank but the power is still on. The power and wireless LEDs stay on.

If I execute poweroff /s from DOS it powers off OK. If I push down the power button for 4 secs, it also power off OK,.

It cmw with Windows 7 but was updated to Windows 10.

I have updated drivers and BIOS without being able to fix the problem.

What shoudl I try next ?

[CF4 · Accepted solution]

Hi

It is usually an errant app, like A/V not closing quickly enough.

But...

I would consider clearing the Fast Start Up option and letting things take their time.

[hitechseeker]

Thank you.

The problem was fixed by disabling the fast start option.

[CF4]

Prego.