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Message 1 of 2
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Incorrect administrator password on BIOS bootup

HP Recommended
HP Pro Tablet 10 EE G1
Microsoft Windows 10 (32-bit)


I do not know my administrator password.

I want to upgrade from a 32-bit to 64-bit OS using my USB drive. When I go to BIOS in the startup menu, that's where I get stuck.

It asks me to enter an administrator password, and I fail to input the right one.

When I fail to put in the right password, I will get this: System Disabled. And I will get an error code: 75002124

Please reply ASAP, as this operation is important.

Thanks in advance,


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Message 2 of 2
Flag Post
HP Recommended

Hey Pikachu 🙂


Thank you for visiting the HP Support Community.


According to the Community's Rules of Participation:


4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.


Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


Kind regards,



I work on behalf of HP.
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