• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!

‎03-21-2024 07:24 AM

HP Recommended

Hello, I have a HP EliteBook 860 16 inch G10 Notebook PC that randomly never powers back on and I have to always take the battery out and put it back in to boot up. Is there a permanent fix to this actually or will I have to always take the battery out? 

Category:
Reply
1 REPLY 1

‎03-28-2024 10:54 AM

HP Recommended

There can be many possible causes.

 

The battery could be reaching the end of its service life.

Most people get two to three years out of a laptop's battery, but not everyone does. 

 

Your laptop has an RTC battery that provides the current to the BIOS chip which holds all of the BIOS settings. 

 

It may be near flat and need to be replaced.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.