Issue booting from HP laptop - Error 163 time and date not set

[larbakium]

I got a hp compaq nx6310.

The HDD is formatted and when turn the pc on it load the HP screen and opts to go into BIOS which I can access and modify options work fine. But then it comes up with "Error 163 time and date not set".

If I get a Ubuntu CD and try to run the live install it will not load and will stuck on a black screen with a flashing underscore character .

If I load any windows it will boot from the CD and load all dll and kernel but it stuck on "Setup is starting windows"

Previoully I have tried to run a HDD and RAM test which both have passed.

I also follow some tips I googled such as:

Reset the BIOS settings,

configure CPU DUAL to Disabled

Configured the SATA to disabled.

Still no luck. It does not looks like I can actually run any OS in there.

I also search Hp website for BIOS update but I only download *.exe files and I can´t run it as I can not load any OS.

Any ideas?

Thanks

[Daniel_Potyrala]

Hi,

You need to change RTC battery in your laptop. This battery is responsible for time and date.

Here You will find service documentation for nx6310 model. On page 137 You will find informations how to do this.

[Yokin]

Hi there, did you solve your problem? I've got the same problem as you.

Thanks

[jtheires]

Thanks for the response, but the link provided above leads to a dead-end.

Other responders to this question simply state to change the CMOS battery, but nothing further.

My laptop is an Hp nc6220 model and exhibits the same symptoms "163 time and date not set."

I replaced my CMOS battery, which is a special unit with leads attached, so it had to be ordered.

When I boot now, I still get the same 163 error message, and the laptop does not have an option to set the time/date in BIOS.  

How is time/date to be set on this model?

[SDJL]

Hi @jtheires,

Please contact HP Support:

Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region.