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- HP Community
- Notebooks
- Notebook Boot and Lockup
- It's slow, slow and slow. Especially the Starting

Create an account on the HP Community to personalize your profile and ask a question
09-13-2020 12:55 AM
I have two HP computers:
- all in one (i7, 12GB RAM)
- laptop (i7, 16GB RAM)
I tried everything but Windows 10 loading is slow, Desk is almost always 100% busy and right at the critical moment of your day to day work it will almost stop budging.
I no longer recommend hp to anyone!
09-13-2020 04:33 AM
Hi,
Have you run Hardware diagnostics at boot to see if there are any hardware problems. There could be a problem with the hard drive.
You should really replace the Hard Drive in the machines with an SSD which would give a great boost to the everyday performance of the PC. If you provide the model or product numbers we can take a look at how this is done.
Let me know,
David
09-13-2020 05:45 AM
OK.
1.
I would replace the Hard Drive with a 2.5" SATA3 SSD such as the Samsung 860 Evo or similar of your desired capacity. It will give a great boost in everyday performance.
Example:
You will also need:
In doc below you can see how to replace the drive
http://h10032.www1.hp.com/ctg/Manual/c05158393
You can then reinstall the OS by using media creation tool from Microsoft (before replacing drive) and creating a bootable USB drive with the OS on it. No product key needed.
https://www.microsoft.com/en-us/software-download/windows10
or cloning the old drive to new one.
2. is not the model number but the product number of the wifi card in the notebook. Take another look.
Hope it helps,
David
09-15-2020 06:45 AM
- It's an all-in-one PC and some sort of closed design. Are you sure the parts you specified are compatible?
- 3168NGW is the model number. See for example the link: https://itlandctg.com/product/hp-pavilion-3168ngw-15-core-i5-7th-gen/
09-15-2020 09:10 AM - edited 09-15-2020 09:11 AM
This is your PC
and this is how to replace the drive
Replacing the hard drive with an SSD will give a great boost to everyday performance such as startup times.
Regards,
David
09-16-2020 05:07 AM
OK!
I ordered the components. Let's see.
What bout 3168NGW. It is a HP model number. See for example the link: https://itlandctg.com/product/hp-pavilion-3168ngw-15-core-i5-7th-gen/