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Brian48091
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Solved!

Keyboard dead on startup but works after waking up from sleep

HP Recommended
HP 15-bn070wm
Microsoft Windows 10 (64-bit)

After receiving windows 10 updates (from 1903 it is currently on 20h2) my keyboard does not work when powering on my laptop.  If I put the laptop to sleep and wake it up the keyboard works as it should.

 

any Thoughts?

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Brian48091
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HP Recommended

Replaced the touchpad button board and now the keyboard works properly.  

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Brian48091
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Windows updated from ver 1903 and now has 20h2 which was done through the windows update feature

 

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Brian48091
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HP Recommended

Replaced the touchpad button board and now the keyboard works properly.  

Was this reply helpful? Yes No
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