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‎02-27-2019 08:28 AM

HP Recommended
Product: Pro book laptop
Operating System: Microsoft Windows 7 (64-bit)

bios password reset am asking for the smc.bin file

2 REPLIES 2

‎02-27-2019 09:07 AM

HP Recommended

You will need to contact HP Support Services directly about that.

 

I can ask to have your issue escalated. 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎02-27-2019 09:15 AM

HP Recommended

@Mulilofire

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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