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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎03-05-2021 06:43 AM - last edited on ‎03-05-2021 11:08 AM by Retired

HP Recommended
Product: HP — 15-da0021cy
Operating System: Microsoft Windows 10 (64-bit)

 Hi , When restarting the laptop battery, Windows 10 stopped loaded. As I assume, the BIOS chip does not have their own battery and it is powered by a laptop battery. It is very similar to how Windows loader has spoiled. The laptop has a BIOS from InsyDeh2O. I tried using the command line to create a new Windows loading program on the hard disk, entering the "FixBoot" command (There is no sprocket near the GPD), but an entry appears on the command line - "denied access". The "FixMBr" command is successful. What can be done? How to restore windows? Thanks,

1 person had the same question
1 REPLY 1

‎03-10-2021 04:27 AM

HP Recommended

@Evgeny7

 

Welcome to HP Support Community


I would like to help

 

The Notebook battery should not be interring with the Boot up process

 

Do you experience the same issue with the AC Adapter connected?

 

Do you get any error messages?

 

I suggest you run an SFC Scan if you are able to boot up the Notebook

 

Link: https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-60...

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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