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Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Sadly, I've done a reset. It didn't really help... I've tried running the laptop in Ubuntu using a live CD, but that also shut down after 30 minutes.

HP Recommended

Have you done a HP diagnostics to rule out a hardware problem?

HP Recommended
Yeah. Everything came up as functional.
HP Recommended

Run your PC in Safe Mode and see what happens.

HP Recommended
I've done that, it shut off after 30 minutes. 😕
HP Recommended

Have you found the solution yet? I have the same problem...

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