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Locked

‎03-07-2019 03:57 PM

HP Recommended
Product: Pavilion g series
Operating System: Microsoft Windows 7 (64-bit)

As soon as I remove the power plug from my laptop, it immediately shuts off.  This started happening two days ago.  Desktop icon says 94% available (plugged in, charging) at present. Ran the diagnostic at boot by pressing F2 key and ran battery test. Result was
Charge capacity: 74% Battery Status OK(0)
Battery age: 1522 days

So, while battery may not be a spring chicken, it dies as soon as I pull the plug to the charger. How come, ya think?

1 REPLY 1

‎03-21-2019 01:53 PM

HP Recommended

New batery solved issue. Moral: Don't put complete faith in HP battery test. :OpenSmile:

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