Laptop ac adapter or battery issue

[Dr_Teamkill]

So I don’t know if it’s my laptops battery or ac adapter or my laptop even. I plug it in, everything is fine for 2 minutes then it shows a pop up saying that it’s not charging anymore and I should plug it in or use the “original adapter” even though I am. But then it shows it’s not charging. Then a few seconds later it shuts off even though it has like 80-90% battery. And I can’t turn it on unless it’s plugged in. Also when it shows the pop up it glitched and shows it’s plugged in and then it’s not and repeats it so fast. 

[Rainbow23]

Hi @Dr_Teamkill,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing battery issues with your OMEN By HP - 15-Dc0051nr.

Please follow the steps listed below to update the drivers from device manager:

1) In the Windows search box on the desktop, type “Device Manager” and then click on it.
2) Expand “Batteries”. 
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 
4) Click on “Uninstall”. 
5) At the prompt put a check in the box to remove the current driver 
6) Restart the computer. 
7) When the computer comes back up it should automatically find the driver. 
😎 Go to Device Manager. 
9) Expand Batteries. 
10) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there and click on update drivers.
11) Click "Search automatically for updated driver software" 
Do the same thing with Microsoft ACPI-Compliant Embedded Controller. 

You may also check this document for Testing and Calibrating the Battery (Windows).

Let me know if this helps and have a nice day ahead.

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