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‎06-21-2023 03:25 AM - edited ‎06-21-2023 03:31 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec1025ax

The screen remains black whenever I boot or on my laptop but CPU and other external component(if connected) works. I need to forced off my laptop by pressing the power button and rebooting the laptop to get the display. Sometimes 3 or 4 forced off needed to get the display.

please help me to solve the problem.

thank you.

1 person had the same question
2 REPLIES 2

‎06-21-2023 03:53 AM

HP Recommended

Good luck with that, I have the same problem. The support on here is as much use as an ashtray on a motorbike.

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‎06-21-2023 04:54 AM

HP Recommended

Can you solve the problem or still facing it? If you solved it already then tell me how, Thank You.

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