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Video Touch HP Elitebook 840 G1

 

https://youtu.be/epWlM4hUZNE

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So, you still experience the issue with this PC ?  Video taken after you followed all suggestions posted so far ?

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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This is another model of the laptop, but with the difference that it is a touch-sensitive model Today's video is due to the late rise of the black screen and then displays the logo of the HP It's a late problem to watch a video on the black screen after you hit the power button I applied all the previous laptop settings, but did not change

 

 

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Hi,

 

Fast Boot is not enabled on the latest video, but still should not make a difference.

 

It's great that you are posting so many details - very few people do it and it's much appreciated.

 

 

I am doing some internal research which may take a while. Please, be patient and I (or someone else) will post again once I have news. Thank you for your understanding.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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In the end, I've also enabled it, but it's still an unused option
It is very surprising that the reason for this slowdown is really amazing
Thankful

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Did not you find Rayleigh for this thread?

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Hi @irmacfa

 

Thank you for coming back.

 

I have got in touch with the appropriate people but I still have no news. I can't promise anything (no ETA) but I haven't forgotten you. If/When I have news I will post or someone else will directly comment. Please, be patient.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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There was no way to fix this problem

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.