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HP Recommended

Hi

 

I have tried uninstalling Microsoft ACPI-Compliant Control Method Battery

 

I turned off my laptop again, I closed the lid

 

My laptop does not turn on when I close the lid

HP Recommended

Hello @EstebanCV 

 

(1) Disable Windows Sleep and Windows Hibernate

How to disable Sleep Mode or Hibernation

 

(2) Restart Windows

(3) Test again

(4) Please report your results

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